Privacy Policy

Edena Fashion Privacy Policy

At Edena Fashion, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website or make a purchase. By using our site, you agree to the terms described here.

Information We Collect

Device Information

When you visit our website, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and cookies installed on your device. We may also track the pages you view, how you arrived on our site, and how you interact with it.

We collect Device Information through:

  • Cookies: Small files stored on your device to recognize your browser and improve your browsing experience.

  • Log Files: Records of activity such as IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

  • Pixels/Tags: Electronic tools that help us understand user behavior on our website.

Order Information

When you make or attempt to make a purchase, we collect personal details including:

  • Full name

  • Billing and shipping address

  • Payment details (e.g., credit card number, PayPal, or other payment method)

  • Email address

  • Phone number

Account & Communication Information

If you create an account or contact us, we may collect login details, preferences, and any information you share through customer service or email communications.

How We Use Your Information

We use the information we collect for purposes such as:

  • Processing and fulfilling your orders

  • Communicating with you regarding your purchases, returns, or inquiries

  • Detecting and preventing fraud or unauthorized transactions

  • Improving our website, services, and shopping experience

  • Providing marketing communications (only when you’ve opted in)

  • Complying with legal and regulatory obligations

Sharing Your Information

We may share your information with third parties, including:

  • Service Providers: Payment processors, shipping carriers, IT and customer support providers.

  • Advertising & Analytics Partners: To help us understand customer behavior and deliver relevant ads.

  • Legal Authorities: If required to comply with applicable laws, regulations, or lawful requests.

We never sell your personal information to third parties.

Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law.

Your Rights

Depending on your location, you may have rights under privacy laws such as the California Consumer Privacy Act (CCPA/CPRA) or the General Data Protection Regulation (GDPR), including:

  • The right to access and request a copy of your personal information

  • The right to request correction of inaccurate information

  • The right to request deletion of your data (“the right to be forgotten”)

  • The right to opt out of the sale or sharing of your information (CCPA/CPRA)

  • The right to withdraw consent at any time (GDPR)

To exercise these rights, please contact us at support@edenafashion.com.

Cookies & Tracking

We use cookies and similar technologies to improve your experience, provide personalized recommendations, and deliver targeted advertising. You can adjust your cookie settings through your browser. Please note that disabling cookies may affect site functionality.

Do Not Track

Our website does not currently respond to “Do Not Track” signals from your browser.

Children’s Privacy

Our site is not intended for children under 13, and we do not knowingly collect personal information from them. If we learn we have collected such information, we will delete it immediately.

Security

We take reasonable steps to protect your personal information using industry-standard practices, including encryption, firewalls, and secure payment processing. However, no system is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

Edena Fashion
📧 Email: support@edenafashion.com
🌐 Website: www.edenafashion.com